SMS Consent & Program Details
This public document describes the exact consent controls shown to Captain HQ players and the messages covered by the Captain HQ low-volume messaging campaign.
Recurring team and account messages
After signing in, a player may open Profile → Notification preferences. The SMS switch is off by default. The player must affirmatively turn it on; creating an account, accepting a team invitation, and purchasing or using Captain HQ do not require SMS consent.
By turning on SMS, you agree to receive recurring automated account and team-management texts from Captain HQ, including availability requests, lineup and schedule updates, match and practice reminders, and score-entry reminders. Message frequency varies. Message and data rates may apply. Reply HELP for help and STOP to opt out. Consent is not a condition of using Captain HQ. Terms · Privacy
One-time phone verification
A player may separately request a phone-verification code during onboarding. The action is optional and the following disclosure appears immediately beside the Send code button:
By selecting Send code, you agree to receive one automated verification text from Captain HQ for this request. Message and data rates may apply. Reply HELP for help and STOP to opt out. Consent is not a condition of using Captain HQ. Terms · Privacy
Opt out and support
Reply STOP to unsubscribe from messages from the sending number. Reply HELP for help, or email support@captainhq.ai. Message frequency varies and message and data rates may apply.